1. Introduction

Important Notes: The order is considered confirmed upon receipt of the corresponding notification from the Company. All sales are final and non-refundable unless otherwise agreed with the Company. Refunds are possible at the discretion of the Company. The Company is not responsible for the actions and behavior of Performers, contractors, and any third parties. The Client agrees to use the Services in accordance with applicable laws and regulations. All disputes and disagreements are to be resolved through negotiations.
Our mission is to provide quality services and make people's leisure time and experiences enjoyable. We strive to offer easy access to services that can make people happier and create unforgettable moments for them.
We take pride in offering the ability to order services from verified Performers with just a few clicks, without distracting from your activities. Our goal is to make the process of ordering services as convenient and quick as possible for you.
However, in order to maintain a high level of service and protect the interests of all parties, we need to safeguard both ourselves and you, our clients, by clearly establishing the terms of use of our services.

Date: JUNE 14, 2024

This document is a public offer by Meropri LLC.
Address: 411 SW 7th Street, Fort Lauderdale, FL, USA 33315
E-mail: meropri.info@gmail.com

Meropri LLC, a legal entity registered under the laws of the State of Florida, provides intermediary Services for organizing interactions between the Client and the Performer through the Platform.
This Public Offer and our Privacy Policy collectively govern your use of the Services, so please read them both carefully.
By using our Platform or otherwise accessing the Services, you acknowledge that: (a) you have read, understood, and accepted this Public Offer, and (b) you agree to comply with the Public Offer and be legally bound by it as it exists on the date of each agreement with it. If you disagree with any provision, rule, or text in this Public Offer in any way, immediately cease any use of the Platform and Services of Meropri LLC. If you have any questions or need clarifications, please contact us before using the Services.

2. Terms and General Provisions

Agreement – the terms agreed upon by the Client and the Company for the provision of Services, concluded by placing an Order on the Platform www.meropri.com or through other means of communication with the Company, and comes into effect after the payment made by the Client is credited to the Company's account.

Public Offer – the Company's offer (as presented on the Company's Website) addressed to an unlimited number of individuals and/or legal entities to conclude this Agreement under certain conditions in accordance with US law.

Acceptance – the full, unconditional, and unreserved acceptance by the Client of the terms of this public offer, the Agreement, and the terms of the provision of Services.

Client – an individual and/or legal entity who has accepted this Offer and paid for the Services provided.

Performer – the individual or individuals with whom the Company has concluded agreements to perform Services for the Client. The Performer is the one who fulfills the orders placed by the Client and is fully responsible for the performance of the Service. The terms Contractor and Vendor also imply the term Performer.

Parties – the Company and the Client.

Order (hereinafter "Order") – a request by the Client for the provision of a certain Service through the Platform or other means, including all necessary data and information for the Service. An Order can be placed through the Platform by filling out the relevant form and is considered confirmed upon receipt of the corresponding notification from the Company. The terms Service Request, Order Placement, Booking, and Service Reservation also mean Order.

Services – for the purposes of this Offer, any of the various services that Meropri provides through the Website, Application, email, messengers, or any other channels, including but not limited to phone.

Organization – includes places and companies for short-term and long-term rentals such as hotels, inns, hostels, motels, apartments, condominiums, guest houses, villas, campsites, glamping sites, co-working spaces with housing, as well as buildings and communities managed by companies that unite residents by common characteristics and territories. These organizations have residential and non-residential premises owned by individuals and commercial organizations and provide temporary or permanent housing and related services for various categories of tenants, guests, and visitors. The Organization is the place where the Client resides or is a guest. The performance of the Service may take place on the territory of the Organization or beyond.

Platform – the Company provides the website www.meropri.com (hereinafter "Platform") for online booking of Services provided by vendors listed on the Platform. In this Offer, the words "Meropri", "Company", "Platform", "Website", "we", "us", and "our" refer to Meropri LLC, a Florida limited liability company, together with its affiliates, successors, and assigns. The words "you", "your", and "Client" refer to any person accessing or using the Services.

3. Subject of the Offer

3.1 The Company provides the Platform for intermediating between the Client and the Performer. Through the Platform, the Client can select and order services and agrees to accept and pay for the Service. The Company, in turn, agrees to select the Performer, provide them with information about the order and the Client, and direct them to the Client.

3.2 After receiving the order, the Company contacts the Performer, provides them with the order and the Client's details necessary for the performance of the Service. The full responsibility for the performance of the Service passes to the Performer. If the Performer fails to perform the Service (the definitions of a performed and unperformed Service are given below), the Company considers the case and may refund the Client. Refunds are at the discretion of the Company and are detailed in the special section below.

4. Terms of Acceptance of the Offer

The Offer is considered accepted when the form is submitted, the transition to the payment of the Service is made, a special button is clicked, a checkbox is marked, or a tick is placed in the corresponding line of the form, and if the information about the agreement with the public offer is placed before or after the button that means the transition to payment, form submission, or clicking any button that logically completes the form filling or order submission.
From this moment, the public offer is considered accepted, which means that the Client fully agrees and accepts the terms of the Company's Offer. By agreeing to the Offer, the Client also accepts full responsibility for the entered data and agrees with all the responsibilities specified in the special section of this Offer regarding the responsibility of the parties.
The Company considers the order placed after the Client has paid for the Service.

5. List of Services Offered, Conditions, and Procedure for Providing Services

5.1 This Offer defines the terms, rules, and conditions under which individuals and commercial organizations can use the Platform and enjoy the Services of the Platform.

5.2 The Services are not intended for use by third parties to promote their own services, nor for those who intend to use the Platform or Services for their commercial benefit and other actions that may harm Meropri LLC, its affiliated companies, partners, companies with which Meropri LLC has direct but not contractual ties, as well as Performers with whom Meropri LLC has concluded agreements.

5.3 If you access or use the Services on behalf of a company or another person, you represent that you have the authority to bind such person and its affiliates to this Offer and that it is fully binding on them. If the service is ordered for a third person, then this offer and the rules of the offer apply to both the customer and the person for whom the service was ordered.

5.4 An order can be placed through the Platform, which represents the website www.meropri.com, as well as through the application, email, messengers, or any other channels, including, but not limited to, the phone directly related to Meropri LLC. Meropri LLC is not responsible for orders placed through third-party services or channels that are not associated with Meropri LLC. An Order is considered confirmed upon receipt of the corresponding notification from the Company.

5.5 Meropri LLC is an independent legal organization, and its responsibility does not extend to the responsibility of the Organization. The Company works with the Clients of the Organization, providing the services listed on the Platform.

5.6 The Company provides various services, including services of massage therapists, photographers and videographers, yoga trainers, beauty services (manicure, pedicure, makeup, hair, etc.), decoration services, yacht and jet ski rentals, as well as the ability to order cakes and other delicacies. The number and types of services provided may change at the discretion of the Company. The Company can also provide information about the Organization and its services and act as an intermediary in providing the Organization's services.

5.7 By using the Platform, the Client places an order with the Company. The Client selects the Service and pays for it, after which the Company processes the order and selects the Performer. The Company provides the Performer with the order and all necessary information (including personal information if deemed necessary by the Company) to perform the Service. From this moment, the full responsibility for the performance of the order passes to the Performer.

5.8 The Company and the Client agree on the date and place of the services, their volumes, list, and content. The Client pays for the Services in advance unless otherwise agreed. The Performer provides the services subject to their payment by the Client to the Company.

5.9 The Performer contacts the Client if necessary and provides the Service. In some cases, the Client must independently contact the Performer, arrive at the place of service provision, or independently accept the Order. The Company may monitor the performance of the Service and take care of its Clients but is not obligated to do so.

5.10 All information provided on the Platform is provided "as is." The Company does not give any warranties regarding the accuracy and completeness of this information.

5.11 The mission and goal of the Company are to provide quality Services and service to Clients, but the Company is not responsible for the performance of the Services by the Performer.

5.12 Definition of Performed and Unperformed Service:

The Service is considered provided by the Company from the moment the Order and all information about the Order are transferred to the Performer. The Company is not responsible for the performance of the Service by the Performer but determines whether the Service was performed or not according to the criteria described below (Section 5.12) to resolve disputes and refund the Client if the service is considered unperformed.

5.12.1 Performed Service

- The Service is considered performed by the Performer if it was provided in accordance with the agreements and specifications indicated on the Platform when the Client placed the Order. For each category of Services, the performance criteria are as follows:
- Massage: The Service is considered performed if the massage session is conducted according to the selected type of massage and time.
- Yoga trainer: The Service is considered performed if the training session is conducted according to the selected program and time.
- Beauty services (manicure, pedicure, makeup, hair, etc.): The Service is considered performed if the manicure, pedicure, makeup, or hair procedures are carried out according to the conditions indicated on the Platform.
- Decoration: The Service is considered performed if the decoration of the room or event is completed according to the description provided on the Platform.
- Photographers: The Service is considered performed if the photo session is conducted and the Client receives the photographs.
- Cakes and delicacies: The Service is considered performed if the confectionery items or delicacies are delivered to the agreed location, hotel room, or reception desk.
- Proposal: The Service is considered performed if all elements of the proposal organization are completed according to the description on the Platform.
- Yachts and jet skis: The Service is considered performed if the yacht or jet ski rental is provided to the Client.

To perform the Services, the necessary conditions must be provided by the Client if required. The Client's responsibility for accepting the Service and providing conditions is partially described in Section 7 "Responsibility of the Parties." If these conditions or conditions not provided for in this Offer but preventing the execution or quality performance of the Service by the Performer are not met, the Service is considered performed. To resolve disputes, contact the Company using the contact information on the Platform.

- The Service is considered performed if it was provided, and the Client did not file a complaint within 24 hours from the moment the service was provided or signed an Acceptance Certificate, confirming that the service was provided in full and according to the order conditions. In the absence of claims from the Client within the specified period (24 hours from the date and time specified when placing the order), or after signing the Acceptance Certificate, the service is considered fully provided, and the Client confirms that they have no claims regarding the quality and completeness of the service. Complaints must be submitted in writing via the email provided in the Contacts section on the Company's website.

5.12.2 Unperformed Service
- The Service is considered unperformed if the Performer did not arrive at the service location without notification and a valid reason.

5.12.3 In the case of an unperformed service, the Client has the right to a refund or a re-provision of the service within the agreed timeframe with the Company.

6. Payment Methods, Conditions, and Refund Procedures

6.1 Funds from the Client are initially credited to the Company's account. This is done to ensure the Client's security and guarantee the performance of the Service.
6.2 The funds are retained in the Company's account until the Service is performed by the Performer. This means that the Performer will not receive payment until the Service is fully performed in accordance with the agreements and quality standards.
6.3 After confirming the performance of the Service, the funds are transferred to the Performer. Confirmation may include the Client's assessment of the Service performance and the Company's verification of the Service meeting the stated requirements. The Company reserves the right to evaluate the performance of the Service.
6.4 In case of non-performance or unsatisfactory performance of the Service, the Client has the right to a refund. The refund procedure is governed by the terms set forth in this Offer.
6.5 By paying for the Service, you authorize us to charge your credit card, debit card, or other payment methods at the time of payment. You agree that we may charge all Meropri fees due in connection with your Order using the payment method you provided (e.g., credit card, PayPal account, debit card, etc.). You are solely responsible for the timely payment of all Meropri fees.
6.6 You must notify us if your payment method changes by writing to us at the email address provided in the Contacts section on the website www.meropri.com. If you do not provide a valid payment method or if the payment method you designate is determined by us to be inactive for any reason, we may immediately terminate your access to the Services. Purchases will appear on your credit or debit card statements as "Meropri."
6.7 You agree not to request a chargeback or "refund" of any Meropri fees charged in accordance with this public offer from the issuer of your credit or debit card. In the event of a violation of this condition, we may terminate your use of the Services, and you agree to reimburse us for any expenses incurred in responding to such chargeback, including, but not limited to, our actual expenses paid to the credit or debit card issuer, including the chargeback fee, as well as the cost of the time our employees spend resolving this issue, as determined by our discretion and in good faith.
6.8The Company does not process payments independently. All payments are processed by the payment service provider "Stripe." Stripe accepts credit cards, digital wallets, and other payment methods. The Company reserves the right to change the payment service provider and payment methods at its discretion. Payments are also made on Stripe's resources, and we are not responsible for the information provided by the Client on the provider's resources.
6.9 In the case of non-cash payment, the moment of payment is considered to be the moment the funds are credited to the Company's account. The Client usually pays for the services before they are provided by the Performer. A different payment procedure may be agreed upon by the Client and the Company for each specific Order. In the case of payment after the services are provided, the Client must pay for such services within the agreed-upon timeframe with the Company, but in any case, no later than 14 (fourteen) calendar days from the date the services are provided.

6.10 Refund Conditions and Procedures

6.10.1 All sales are final and non-refundable unless otherwise agreed with the Company. Refunds are possible at the discretion of the Company. Although tracking the performance of the service is not within the Company's responsibility, we strive to ensure high quality and timely service delivery. If the service was not performed due to actions or inactions of the Company or the Performer, the Company will consider the possibility of a refund.
6.10.2 The Client must submit a refund request to the Company and ensure that the request has been received. The request must include a description of the service, the reason for the refund request, and evidence of non-performance of the service (if applicable). The Company will review the request and make a decision within a reasonable timeframe, reserving the right to request additional information from the Client to consider the request. The decision on the refund remains at the discretion of the Company and may include a full or partial refund.

6.11 The Company is not responsible for direct, indirect, incidental, special damages, or losses resulting from the use of the Services or the Platform. This includes losses related to loss of data, money, profits, business interruptions, or moral damages.

7. Responsibilities of the Parties

7.1 Responsibilities of the Company

7.1.1 Order Receipt and Processing
The Company is responsible for receiving orders and processing them, as well as correctly transferring orders to the respective contractors. If the service was not performed, the Company is responsible for reviewing refund requests. The performance or non-performance of the service is evaluated by the Company based on its rules, partially described below.

7.1.2 Quality Control and Performer Responsibility
The Company strives to perform its work at a high level of quality and to monitor and control the work of the Performers to satisfy the Client and maintain the reputation of the Organization and other partners, as well as related parties. However, the Company explicitly disclaims responsibility for the actions and inactions of Performers, Organizations, partners, and other related parties.

7.1.3 Verification of Performers' Legality
The Company checks Performers for the legal capability to perform the Services, for the presence of licenses and insurances, but explicitly disclaims responsibility for this.

7.1.4 Client Not Available
If the Client is not available at the time of service performance, the Company must attempt to contact the Client through all available communication channels, but disclaims responsibility for refunding if the Client is not available and the Service was not performed for this reason.

7.1.5 Underpayment by Client
The Company must ensure the correct display of the Service cost on the Platform and provide a refund if an error occurred on the Company's side. However, the Company disclaims responsibility for ensuring the performance of the Service if the Client has not made full payment. The Service will not be provided until full payment is made.

7.1.6 Access of Performer to Client
If the Organization does not allow the Performer access to the Client, the Company or the Performer must notify the Client of this, but the Company disclaims responsibility for refunding if access to the Client was restricted.

7.1.7 Insufficient Space for Service
If the Client has not provided sufficient space for the Service to be performed, the Company disclaims responsibility for refunding if the space is unsuitable for the Service.

7.1.8 Insufficient Information from Client
The Company requests the necessary information from the Client at the order placement stage and provides the Performer with all the necessary information about the Client to perform the Service. However, the Company disclaims responsibility for refunding if the Service was not performed due to insufficient information provided by the Client. Providing information to the sufficient extent is the Client's responsibility.

7.1.9 Quality of Service Performance
If there is a problem with the quality of the Service performance, the Company must organize the complaint and claim review process in the form of a Platform form, which the Client must fill out, and, if possible, help resolve disputes between the Client and the Performer, but disclaims responsibility for the direct quality of the Service performance. All claims regarding quality should be directed to the Performers. The Company is interested in the high-quality performance of Services and proper work of the Performers.

7.1.10 Service Cancellation by Performer
If the Service is canceled by the Performer and the Company was notified, the Company must inform the Client of the cancellation as soon as possible and organize a refund or redirect the order to another Performer if possible, but explicitly disclaims responsibility for any damage suffered by the Client due to the cancellation of the Service by the Performer, except for the refund.

7.1.11 Incorrect Service Description
If the Service is incorrectly described, the Client can report this through the form on the Platform, and the Company must respond and make changes or justify the reason for such a description to the Client. The Company must strive to ensure accurate and up-to-date descriptions of all Services on the Platform but disclaims responsibility for refunding if the Service does not meet the Client's expectations.

7.1.12 Change of Service Time or Date at Client's Request
The Company must attempt to satisfy the Client's request to change the time or date of the Service, if possible, and notify the Performer of the new time. However, the Company disclaims responsibility for any inconvenience or Service cancellation if the Performer cannot perform the Service at the new time or date.

7.1.13 Unforeseen Circumstances (Force Majeure)
The Company must attempt to inform the Client of any unforeseen circumstances that may affect the performance of the Service (e.g., natural disasters, service disruptions, etc.). However, the Company disclaims responsibility for the cancellation or modification of the Service due to force majeure and will attempt to resolve such situations. The Company reserves the right to offer a different time for the Service or a refund.

7.1.14 Damage to Client's Property
The Company may facilitate the investigation and resolution of disputes between the Client and the Performer if the Client's property was damaged during the Service. However, the Company disclaims responsibility for compensating for damage caused by the Performer's actions. All claims should be directed to the Performer.

7.1.15 Client's Request for Additional Services
The Company must inform the Client about the possibility and cost of providing additional services and agree on this with the contractor. However, the Company disclaims responsibility for the performance of additional services if they were not paid for and agreed upon in advance.

7.1.16 Incorrect Information in the Order Provided by the Client
The Company requests and verifies the information provided by the Client at the order placement stage. However, the Company disclaims responsibility for the performance of the Service if the order was fulfilled according to the incorrect information provided by the Client (e.g., wrong service location, wrong service selected, wrong address, or contact number).

7.1.17 Problems with Refunds
The Company must ensure a refund in case of Service cancellation for reasons attributable to the Company or the Performer. However, the Company disclaims responsibility for delays in refunds that may be caused by banks or payment systems.

7.1.18 Performer's Delay
The Company must notify the Client of the Performer's delay if the information was received in advance, and attempt to reschedule the Service time. However, the Company disclaims responsibility for refunding or any inconvenience caused by the Performer's delay. Responsibility for clarifying the time and place of the Service lies with the Client and the Performer.

7.1.19 Partial Performance of the Service
The Company must facilitate the resolution of disputes between the Client and the Performer at its discretion if the Service was partially performed. However, the Company disclaims responsibility for the partial performance of the Service, and all claims regarding the quality of performance should be directed to the Performer by the Client.

7.1.20 Change in Service Cost after Order Placement
The Company must notify the Client of any changes in the Service cost before its performance and provide the opportunity to agree to the new cost or cancel the order. However, the Company disclaims responsibility for any inconvenience caused by changes in the Service cost at the Performer's initiative.

7.1.21 Incorrect Performance of the Service
The Company must organize the complaint and claim review process in case of incorrect Service performance. However, the Company disclaims responsibility for the direct quality of the Service performance, and all claims should be directed to the Performer by the Client.

7.1.22 Problems with Performer Availability
The Company must notify the Client if it is unable to find an available Performer for the Service and offer alternative options or a refund. However, the Company disclaims responsibility for any inconvenience caused by the inability to find a Performer at the required time.

7.1.23 Dissatisfaction with Service Result
The Company must facilitate the resolution of disputes between the Client and the Performer in case of dissatisfaction with the Service result. However, the Company disclaims responsibility for the result if the Service was performed according to the agreements.

7.1.24 Request for Specific Service Requirements
The Company must forward all specific requirements indicated by the Client during the order placement to the Performer. However, the Company disclaims responsibility for fulfilling these requirements if they were not specified as a Service on the Platform and were not agreed upon with the Performer in advance.

7.1.25 Problems with Platform Access
The Company must provide technical support to Clients and Performers in case of problems with access to the Platform. However, the Company disclaims responsibility for temporary interruptions in the Platform's operation caused by technical issues or updates.

7.1.26 Use of Promo Codes or Discounts
The Company must inform the Client about the rules for using promo codes and discounts on the Platform. However, the Company disclaims responsibility for errors in applying promo codes or discounts if the Client entered the information incorrectly or violated the conditions of their use.

7.1.27 Completion of Service
The Service is considered performed if it was provided and the Client did not file a complaint within 24 hours from the moment the service was provided or signed an Acceptance Certificate, confirming that the service was provided in full and according to the order conditions. In the absence of claims from the Client within the specified period (24 hours from the date and time indicated when placing the order), or after signing the Acceptance Certificate, the service is considered fully provided, and the Client confirms that they have no claims regarding the quality and completeness of the service. Claims must be submitted in writing via the email provided in the Contacts section on the Company's website.

7.1.28 Client Review
The Company has the right to use and publish the Client's reviews about the Company and the Performer on the Platform and other places, including for attracting new Clients.

7.2 Responsibilities of the Client

7.2.1 Providing Accurate Information
The Client agrees to provide accurate information when placing Orders. In the event of providing false information, the Company is not responsible for the non-performance or improper performance of the Services.

7.2.2 Compliance with Agreement Terms
The Client agrees to comply with all terms of the Offer, including payment terms, service provision times, and other requirements specified in the Offer and on the Platform, as well as the Performer’s terms.

7.2.3 Timely Payment
The Client agrees to pay for the Services ordered through the Platform in a timely manner. In case of late payment, the Company reserves the right to refuse to provide Services until full payment is received.

7.2.4 Compliance with Rules and Standards of Conduct
The Client agrees to comply with all applicable rules and standards of conduct established for specific Services (e.g., rules of conduct on a yacht, in a hotel, during events, etc.). Violation of these rules may result in refusal of Services without refund.

7.2.5 Compensation for Damages
In the event that the Client causes damages to the Company or the Performers, the Client agrees to compensate for all incurred losses in full. This includes, but is not limited to, property damage, breach of contract terms, or providing false information, as well as additional charges for extra working time and resources of the Company or the Performer and third parties whose services were engaged or special services expenses.

7.2.6 Responsibility for Third Parties
If Services are ordered for third parties or third parties are involved (e.g., friends, guests, relatives of the Client or those for whom the Service was ordered by the Client, etc.), the Client is responsible for the actions and behavior of these persons. In the event of third-party violations of the agreement terms, the Client bears the responsibility.

7.2.7 Notification of Issues
The Client agrees to promptly notify the Company of any issues related to the provision of Services to ensure timely resolution. In the absence of such notification, the Company is not responsible for possible inconveniences and losses.

7.2.8 Ensuring Performer’s Safety
The Client agrees to ensure safe conditions for the Performer’s work. In the event of a threat to the Performer’s safety, including but not limited to physical threats, aggressive behavior, or hazardous working conditions, the Performer has the right to refuse to perform the Service without refund. The Client is responsible for any consequences arising from the threat to the Performer’s safety.

7.2.9 Providing Conditions for Service
The Client agrees to provide necessary conditions for the Services. This includes:

• Sufficient Space: The Client must provide enough space for the safe and comfortable performance of Services, such as for massage procedures, decoration installations, or other activities requiring specific space.
• Suitable Venue: The venue must be appropriate for the specific type of activity, such as a clean and spacious room for yoga sessions.
• Comfortable Conditions: The Client must provide comfortable conditions for the Performer, including access to necessary resources such as electricity, water, ventilation, etc. This also includes maintaining optimal temperature and other factors conducive to comfortable work.
• Safety of the Venue: The venue must be safe and pose no threat to the health and life of the Performer. In case of potential safety threats, the Performer has the right to refuse to perform the Service without refund.

7.2.10 Respect for the Performer’s Rights
The Client agrees to respect the rights of the Performer and avoid discrimination, humiliation, or any other inappropriate behavior. In the event of such violations, the Performer has the right to terminate the Service without refund. Specifically, the Client must:

• No Harassment or Innuendos: For services such as massage, any form of harassment, sexual innuendos, or inappropriate behavior is strictly prohibited. The Client must respect the Performer’s personal boundaries and adhere to professional ethics.
• No Discrimination: The Client must not discriminate against the Performer on any grounds, including but not limited to gender, race, nationality, religion, sexual orientation, age, or disability.
• No Humiliation or Insults: The Client must refrain from any form of humiliation, insults, rudeness, or aggressive behavior towards the Performer, including both verbal and non-verbal forms of behavior.
• Observing Professional Boundaries: The Client must adhere to the professional boundaries set by the Performer. Any violation of these boundaries will be considered inappropriate behavior.
• Safety and Respect for Personal Space: The Client must ensure a safe and respectful environment for the Performer’s personal space. In the event of a threat to the Performer’s personal safety, they have the right to terminate the Service without refund.
• Confidentiality: The Client agrees to respect the confidentiality of the Performer and not disclose personal or professional information without the Performer’s consent.
• No Recording: The Client is not allowed to take photos, videos, or audio recordings of the Service process without prior written consent from the Performer.
• Problem Notification: The Client agrees to promptly notify the Performer of any issues or dissatisfaction with the Service process to enable timely resolution.

7.2.11 Client’s Punctuality
The Client must arrive at the service location on time. In case of a delay of more than 15 minutes, the Performer has the right to shorten the Service duration by the delay time or refuse to provide the Service without refund.

7.2.12 Client’s Refusal to Accept the Service
If the Client refuses to accept the Service at their own discretion or does not provide access to the service location at the designated time, the Service is considered performed, and no refund will be provided.

7.2.13 Client Not Responding
The Client must maintain timely communication with the Company and the Performer to receive the Service. The Client agrees to respond promptly to messages and requests from the Company and the Performer, provide necessary information, and ensure timely interaction for successful service provision. In case of failure to comply with this obligation, the Company and the Performers reserve the right to refuse to provide Services without refund.
If the Client does not respond during the time set for the Service or within 2 days if the Service can be provided later (at the discretion of the Company), the Service is considered performed, and no refund will be provided.

7.2.14 Inefficient Use of Service Time
The Client must use the allocated service time efficiently. In the event of inefficient use of time (e.g., during a photo session, dealing with phone calls, or taking too long to prepare for a massage), the Performer has the right to complete the Service at the scheduled time without extending the service time and without refund.

7.2.15 Responsibility for Third Parties
The Client is responsible for the actions and behavior of third parties who participate in receiving the Service or for whom the Service was ordered. The Client must obtain all necessary information, including medical or personal information required for safe service provision. In case of the Client or third parties’ violation of the Offer’s terms, the Client bears the responsibility.

7.2.16 Recommendation to Cease Interaction
The Client is advised to cease interaction with the Company if they disagree with any point in the Offer. Continuing to use the Company’s services is considered agreement with the Offer’s terms.

7.2.17 Necessary Approvals with the Organization
By ordering the Service, the Client confirms that they have all necessary approvals with the relevant Organization if required. The Client is responsible for obtaining such approvals and any consequences of their absence.

7.2.18 Inability to Receive the Service
The Client must be in a condition to receive the Service. If the Client is under the influence of alcohol or drugs, or in any other condition that hinders safe and effective service provision, the Performer has the right to refuse to perform the Service without refund. The Client is responsible for any consequences arising from their inability to receive the Service.

7.2.19 Client-Initiated Service Cancellation or Rescheduling
If the Client wishes to cancel or reschedule the Service, they must notify the Company in advance before the service provision. The Company reserves the right to consider the possibility of cancellation or rescheduling and may not refund the paid amount. We recommend that you review the cancellation policy described below in this public offer and also available at the following link: meropri.com/legalcenter/cancellationpolicy.

7.2.20 Damage to the Performer’s or Company’s Property
In the event of damage to the Performer’s or the Company’s property caused by the Client during the Service, the Client agrees to compensate for all incurred losses.

7.2.21 Compliance with Laws
The Client agrees to order and use the Services in strict compliance with applicable laws and regulations of the city, county, state, and country of the USA. The Client confirms that ordering and using the Services will not violate any federal, state, local, or other applicable laws, rules, and regulations.
Specifically, the Client agrees to:

Comply with all laws: The order and use of Services must not contradict federal, state, local laws and regulations, including but not limited to, labor protection laws, sanitary standards, safety, civil rights, as well as tax and administrative legislation.
Have all necessary permits and licenses: The Client confirms that they have all necessary permits, licenses, and approvals required for the lawful use of the Services. This may include event permits, sanitary licenses, permissions to use certain premises, and other necessary documents.

7.2.22 Responsibility for Legal Violations
The Client assumes full responsibility for any use of the Services that may violate laws. In the event of any such violation, the Client agrees to compensate for all damages, fines, and expenses incurred by the Company or the Performer in connection with such violation.

7.2.23 Informing the Company
The Client agrees to promptly inform the Company of any changes in their legal status or circumstances that may affect the legality of service provision and usage.

7.2.24 Inability to Refund
If the use of Services by the Client leads to a law violation and, as a result, the Service cannot be performed or must be terminated, the paid amount is non-refundable.
The Client confirms that they bear full responsibility for the lawful use of the Services and agrees that the Company and the Performers are not responsible for any legal violations committed by the Client when using the Services.

7.2.25 Age Restrictions
To use the Platform and Services, you must be at least 18 years old or the age required by law to enter into a binding contract in your jurisdiction if that age is greater than 18. The Client confirms that they are at least 18 years old or 21 years old, depending on the requirements of the state or country where the Services are provided, at the time of ordering the Services. Persons under the age of 18 or the age required to enter into a binding contract in their jurisdiction ("Minors") are prohibited from using the Services. The Services are not intended for children under the age of 13. The Client agrees to ensure that all third parties for whom the Services are ordered also meet these age requirements. In case of providing incorrect information about age or violating age restrictions, all legal and other consequences lie with the Client, including the obligation to compensate the Company and the Performers for all incurred losses.
The Company and the Performers reserve the right to refuse to provide Services if the Client or third parties for whom the Services are ordered do not meet the age requirements. In this case, the paid amount is non-refundable.

7.2.26 Responsibility for Ordering Services or Goods
The Client acknowledges and agrees that full responsibility for ordering and using the Services or goods provided by the Company through the Platform lies with the Client. The Client agrees to use the Services and goods in accordance with applicable laws and regulations.
The Client is responsible for any consequences arising from ordering and using the Services or goods, including but not limited to legal, financial, and other consequences. In the event of violating the terms of use, as well as the law, all legal and other consequences lie with the Client. The Client agrees to compensate the Company for all damages, fines, and expenses incurred in connection with such violations.

7.2.27 Client’s Mental State
The Client must be of sound mind and fully aware of the responsibility for ordering the Services. The Client confirms that at the time of ordering the Services, they are in a clear and sound mind, capable of making informed decisions, and fully understand the consequences of their actions. In case the Client is not in a state of sound mind, the Company and the Performers reserve the right to refuse to provide Services without refund.

7.2.28 When using or accessing the Services, the Client agrees that they will not, either on their own or with the help of others:

a. Use the Services or the Platform for commercial purposes without the written permission of the Company.
b. Use the Services or the Platform for political purposes.
c. Falsify their identity or misrepresent themselves in any way in the Services or in connection with the use of the Platform.
d. Collect any information or data from the Platform or the Services (manually or by automated means) without permission.
e. Post or transmit to other participants or Company employees any defamatory, abusive, obscene, sexually oriented, threatening, racially offensive, or illegal materials, as well as any materials that violate the rights of another party.
f. Harass or otherwise disturb any person or group.
g. Engage in advertising or solicitation of other participants to buy or sell any products or services.
h. Transmit any spam or unsolicited emails to other participants or Company employees.
i. Express or imply that any statements are endorsed by the Company without specific prior written consent.
j. Develop, maintain, or use software, devices, scripts, robots, or any other means or processes to collect data from the Services or the Platform.
k. Continue to use data, content, or materials collected, copied, extracted, or obtained from the Services or the Platform after receiving notice to cease such behavior.
l. Copy, decompile, reverse engineer, modify, use, or reproduce any code or source related to the Services or the Platform without written permission from the Company.
m. Use any copyrighted content or trademarks of the Company without written permission.
n. Interfere with or disrupt the operation of the Services or servers and networks connected to the Services.
o. Post or transmit materials containing viruses or other harmful programs intended to interrupt or limit the functionality of any software, hardware, or telecommunication equipment.
p. Forge headers or otherwise manipulate identifiers to disguise the origin of information.
q. "Frame" or "mirror" any part of the Services without prior written permission from the Company.
r. Post reviews that do not reflect the truth or that violate the terms of use.
s. Circumvent measures taken by the Company to prevent, detect, or monitor violations of terms or unauthorized access to the Platform.

7.2.28 Client Health Responsibility
7.2.28.1 The Client acknowledges and agrees that they bear full responsibility for their health and well-being in relation to the Services they order from the Company. This includes, but is not limited to, any food products such as cakes and delicacies, and any potential allergens contained therein.
7.2.28.2 The Client is responsible for informing the Company and the Contractor of any known allergies, medical conditions, or dietary restrictions prior to ordering any food products. The Company and Contractor shall not be held liable for any adverse reactions or health issues arising from the Client's failure to disclose such information.
7.2.28.3 The Client acknowledges that certain Services may not be suitable for individuals with specific health conditions, including but not limited to pregnancy, heart conditions, or other medical concerns. The Client agrees to consult with their healthcare provider before engaging in any Services that may impact their health.
7.2.28.4 The Client releases the Company and its Contractors from any liability for any health-related issues, adverse reactions, or injuries that may occur as a result of participating in the Services. This includes, but is not limited to, food allergies, physical injuries during activities, and any complications related to existing medical conditions.
7.2.28.5 By placing an Order, the Client confirms that they have fully disclosed all relevant health information and have taken necessary precautions to ensure their safety. The Company and its Contractors shall not be responsible for any health complications arising from the Client's failure to provide accurate and complete information.

8. Confidentiality and Personal Data Protection

8.1 Procedure for Collecting, Storing, and Processing Personal Data
We have the right to collect, store, and process personal data provided by the Client on the Platform or through other means, such as email correspondence, messaging apps, phone calls with our representatives or Performers. This data may be transferred to third parties when necessary, such as to Performers for order fulfillment.

8.2 Use of Personal Data
We may use the collected information for the following purposes:
a. Fulfillment of orders placed by the Client.
b. Future marketing and advertising initiatives.
c. Subsequent communication with the Client after order completion, such as for collecting feedback and offering new Services or other purposes.

8.3 Confidentiality
We commit to responsibly using the Client's personal data and not using it for any malicious purposes. All collected information will be processed in accordance with applicable personal data protection legislation, ensuring its confidentiality and security.

9. Legal Relations

9.1 Procedure for Amending and Terminating the Public Offer

9.1.1 Amendment of the Public Offer
The Company reserves the right to make changes to the public offer unilaterally. Changes take effect from the moment they are published on the Platform, unless otherwise provided by the amended terms of the offer.

9.1.2 Notification of Changes
The new version of the public offer will be considered effective from the moment it is published on the Platform. The Client agrees to independently monitor changes to the terms of the public offer. Continued use of the Platform and Services by the Client after the changes have been made signifies the Client's agreement to the new terms of the public offer.

9.1.3 Termination of the Public Offer by the Client
The Client has the right to cease using the Services and terminate the public offer at any time by discontinuing the use of the Platform and Services. In this case, the Company's obligations to the Client cease. All previously paid Services are considered fulfilled. Payment for Services is non-refundable.

9.1.4 Termination of the Public Offer by the Company
The Company has the right to terminate the public offer unilaterally in case of the Client's violation of the terms of the offer, Platform rules, or legislation. In this case, the Company notifies the Client of the termination of the offer, and the Company's obligations to the Client cease. Services are considered fulfilled. Payment for Services is non-refundable.

9.2 Dispute Resolution Procedure

9.2.1 Pre-trial Settlement
All disputes and disagreements arising between the Client and the Company in connection with the execution of this public offer shall be resolved through negotiations. The party with claims and/or disagreements sends a written claim to the other party. The response period to the claim is 30 business days from the date of its receipt.

9.2.2 Arbitration
If the dispute is not resolved through negotiations, it shall be resolved in accordance with the current legislation of the State of Florida in arbitration. Arbitration shall be conducted in the State of Florida, USA, in the city of Fort Lauderdale.

9.2.3 Applicable Law
Any claims arising, in whole or in part, from the conduct shall be governed by and construed in accordance with the laws of the State of Florida, USA, without reference to conflict of law provisions. For matters affecting copyrights, trademarks, and patents, federal law of the USA applies.

9.2.4 Exclusive Jurisdiction and Venue
Any claims arising, in whole or in part, from the conduct may be filed exclusively in state or federal courts of Florida. You also agree that the venue for any such dispute will be Broward County, Florida. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claims.

9.2.5 Arbitration Agreement
Except for any claims arising in connection with, in whole or in part, the conduct, for which the parties agree that applicable law, jurisdiction, and venue shall be in accordance with this offer's description, you agree that all claims relating to this Offer or arising from or in connection with it or otherwise, which may arise between you and the Company or related parties, regardless of whether they are related to this Offer (including any alleged breaches), the Services, the Platform or otherwise, shall be resolved exclusively through final and binding arbitration, rather than in court, in accordance with the terms of this Section 9, except that you may assert individual claims in small claims court if your claims qualify. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

9.3 Waiver of Class and Representative Actions and Non-individualized Relief
YOU AND MEROPRI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ARBITRATION, LAWSUIT, OR PROCEEDING. UNLESS BOTH YOU AND MEROPRI AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF MORE THAN ONE PERSON OR PARTY AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS OF THE COMPANY. If any court or arbitrator determines that the waiver of class or representative actions outlined in this paragraph is invalid or unenforceable for any reason or that arbitration can proceed on a class basis, then the arbitration provision set forth in this Section 9 shall be deemed null and void in its entirety, and it shall be considered that the parties have not agreed to arbitrate disputes.

9.4 Opting Out of Official Disputes and Arbitration
The Company always strives to resolve disputes amicably and efficiently. Before initiating arbitration, we ask that you contact us and explain your concern or complaint so that we can try to resolve the issue without the need for arbitration.

Meropri LLC
411 SW 7th Street, Fort Lauderdale, FL, USA 33315

9.5 Arbitration Process
Arbitration shall be conducted by an arbitrator in accordance with the rules of the American Arbitration Association (AAA). We agree that the arbitrator shall also follow the provisions of this Offer, as a court would, including but not limited to, the provisions on liability limitation. The arbitrator's decisions are enforceable in court and may only be overturned by a court in very limited cases. To initiate arbitration against the Company, you must write an arbitration demand that includes a description of the dispute and the amount of damages sought. You should send a copy of the arbitration demand and the appropriate filing fee to AAA at 5301 NW 33rd Ave, Fort Lauderdale, FL 33309. Once we receive your arbitration claim, we may assert any counterclaims we may have against you.

Arbitration proceedings shall be conducted in the county of your choosing. If the amount of compensation sought is $100,000 or less, either party may choose to conduct arbitration by telephone or solely on the basis of written submissions, provided that such a decision is binding on you and the Company, provided that the arbitrator at their discretion requires in-person attendance. Attendance at any in-person hearing may be done by telephone by either party, unless the arbitrator requires otherwise.

Except for claims arising from the sections above, the arbitrator, not any federal, state, or local court or agency, has exclusive authority to resolve all claims relating to or arising from these Terms or their breach, as well as all disputes arising from or related to the interpretation, applicability, enforceability, or formation of these Terms. The arbitrator has the authority to grant any remedy that would be available in court under the law or equity. The arbitrator's decision must be in writing and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

The arbitrator shall decide the substance of all claims in accordance with the laws of the State of Florida, including recognized principles of equity, and shall honor all claims of privilege recognized by law.

9.6 Opt-Out Procedure
You may opt out and reject this Arbitration Agreement by sending us a written opt-out notice no later than 30 days after the date you first use our Platform or Services. You must send the opt-out notice to:

Meropri LLC
411 SW 7th Street, Fort Lauderdale, FL 33315

The opt-out notice must clearly state that you do not agree to the Arbitration Agreement and must include your name, address, phone number, and email address used to create your account. You must sign the opt-out notice for it to be effective. This procedure is the only way to opt out of the Arbitration Agreement. Even if you opt out, all other provisions of these Terms will continue to apply.

9.7 Arbitration Fees
Each party will be responsible for all fees it incurs in connection with the arbitration, including, without limitation, all attorney fees. In the event that the arbitrator determines that the claims you assert in arbitration are frivolous, you agree to reimburse the Company for all arbitration-related fees paid by the Company, including reasonable attorney fees, to the maximum extent permitted under the AAA rules.

10.Cancellation and Order Modification Policy

10.1 If a cancellation is made more than 48 hours before the scheduled service date, a full refund will be issued. Cancellations made between 24 and 48 hours prior to the service date will receive a 50% refund. No refund will be provided for cancellations made less than 24 hours before the service date. In the event that the company must cancel a booking for any reason, the client will be offered a full refund or the option to reschedule the service to a mutually agreed upon date. Clients may request to change the date and time of the service up to 24 hours before the originally scheduled time by contacting our support team.
10.2 If the Order is placed with the performance date on the same day, the Client does not have the right to make changes or cancel the Order. In this case, the paid funds are non-refundable.
10.3 The Company reserves the right to consider the possibility of making changes or canceling the Order in exceptional cases, even if they are requested less than 24 hours before the Service performance. The decision on such changes is made at the Company's discretion.

10.4 Weather-Related Cancellations and Modifications

10.4.1 The Company or Contractor reserves the right to cancel or reschedule the Service if adverse weather conditions could pose a risk to safety or significantly impair the quality of the Service. This includes, but is not limited to, outdoor services such as yacht rentals, photography sessions, event decorations, or proposal arrangements.
10.4.2 In the event of such weather-related cancellations or modifications, the Client will be notified as soon as possible. The Client will be offered the option to reschedule the Service to a mutually agreed upon date and time, or receive a full refund.
10.4.3 The Client acknowledges that weather conditions are beyond the control of the Company and the Contractor, and agrees to the terms of rescheduling or refund as specified in this section.

10.5 Reasons for Order Cancellation

10.5.1 Client Non-Responsiveness:
If the Client is not reachable or fails to provide necessary information or access for the performance of the Service, the Company or Contractor reserves the right to cancel the Order. In this case, the payment for the Service is non-refundable.
10.5.2 Payment Issues:
The Company reserves the right to cancel the Order if full payment has not been received or if there are discrepancies in the payment. The Client is responsible for timely and complete payment for the Service.
10.5.3 Legal and Regulatory Compliance:
If the Service cannot be performed due to legal restrictions or lack of necessary permits and licenses, the Company or Contractor reserves the right to cancel the Order. The Client will be offered a full refund.
10.5.4 Health and Safety of the Contractor:
In the event of illness or other incapacity of the Contractor to perform the Service, the Company or Contractor may cancel the Order. The Client will be offered the option to reschedule the Service to another time or receive a full refund.
10.5.5 Client Misconduct:
The Company or Contractor reserves the right to cancel the Order in the event of inappropriate behavior, harassment, or any actions by the Client that violate the rights and safety of the Contractor. In this case, the payment for the Service is non-refundable.
10.5.6 Logistical Issues:
The Company or Contractor reserves the right to cancel the Order in the event of unexpected logistical problems, such as transportation failures or equipment issues, that prevent the provision of the Service. The Client will be offered the option to reschedule the Service to another time or receive a full refund.
10.5.7 Incorrect Information:
If the Client provides incorrect or misleading information that affects the provision of the Service, the Company or Contractor reserves the right to cancel the Order. In this case, the payment for the Service is non-refundable.

We recommend that you review our cancellation policy for detailed information. Please visit the following link: meropri.com/legalcenter/cancellationpolicy.